Diverse Concepts, Inc

DCi Information Technology Services

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Systems Operations Support - Provide help desk or data center services to meet customer specificed application assistance as well as network, PC troubleshooting, and email support.
 
Systems Analysis - Afford the customer with an in-depth analysis of their systems and networks ensuring that their IT infrastructure is reliable, and cost effective.

 



Customer Reference

 

"Diverse Concepts has always demonstrated excellent work quality and service in connection with the support they provide. Their professional manner as well as their excellent work ethic have caused us to renew our contracts with Diverse Concepts on a yearly basis since the design and installation of this firm’s network-based computer system.

 

During the course of our five year relationship with them, the company has always responded to our needs in a timely fashion, and consistently have met or exceeded our service
expectations. Inasmuch as the nature of this firm’s business is strictly confidential, and more often than not, time sensitive, we will continue to place our IT support service needs with
Diverse Concepts as we feel confident that they will continue to demonstrate the ability to provide quality confidential and timely support to this firm."

 

Patricia A. Dunn

COOPER & TUERK, LLP
Office Manager


System/Network Engineering - Provide reliable systems designed around current IT standards, insuring interoperability with existing networks and systems resulting in the most cost-effective solution based on the needs of the customer.
 
Disaster Recovery - Offer customer’s backup services as well as training to effectively implement a disaster recovery scenario. DCi employs state-of-the-art digital forensics utilities that have the capability of restoring vast quantities of data that other vendors would render unrecoverable.  In the event of a system or drive failure beyond the scope of normal disaster recovery plans, we have the capability to recover a large portion of the data.  We offer a “No Data – No Charge” guarantee!
 
Program Management - Supply the customer with direction in their IT Infrastructure and ensure that their practices are well defined, efficient, and consistent with industry-wide best practices.
 
Database Administration - Assist, defines, and/or oversees database organizations, standards, controls, procedures, and documentation. We can provide technical consulting in the definition, design, and creation of a database environment. Also we can design, implement, and maintain databases with respect to access methods; access time; batch processes; device allocation; validation checks; organization; protection and security; documentation; and statistical methods.

Systems Implementation - Installation of modernized equipment and software into an existing network with minimal disruption to the customer.
 
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